The Looks Great Way

Step #1: Schedule early - first come first serve! Within 7 days = rush fees.

For the smoothest experience, Provide us with as many accurate details as you can, as soon as possible

Step #2: Meet with us and get a ‘Quick Quote’

We’ll have a brief conversation to figure out your event needs. Then, our Quick Quote system offers a low-stress, only-takes-a-minute way to gauge how much production you’d like quoted for your event. In this first meeting, you’ll know almost exactly what a production would cost at varying degrees of complexity. If it’s too much, we can scale back before sending you a final bid, and vice versa. This step helps us avoid some of the typical back-and-forth about quote options.

Step #3: Site visit (if necessary)

If you’re happy with the looks of our Quick Quote, we can move on to visiting the site of the event (if it’s a new venue for us). We’ll determine the load-in and load-out paths, power and internet connection points, any unknown dimensions, and any other info we need to ensure a smooth setup. If we’ve already worked at the venue, chances are we can skip this step.

Step #4: Final Quote

Given everything we’ve gathered planning your event, we’ll send you a final quote for approval. Once approved, we can start working on your project!

Tips

  • It helps greatly if you can send us a final OR EVEN DRAFT run-of-show (schedule) for our technicians to get an idea of the flow of your event at least 7 days ahead — this just reduces fear of the unknown for all involved.

  • Slides should ideally be 16:9, not the older 4:3 ratio. 4:3 slides will still display, but will have bars to the sides of the screen which looks less ideal for modern presentations.

  • We use local (no internet needed) playback systems for videos, music files, etc. and will need the actual video files or download links, or they should be embedded in a PPT.  Sending links to YouTube or Vimeo etc. will add pre-production costs as we will need to download them and convert them for local playback.

    • Some more protective platforms do not allow downloading and as such we will either need you to get us those files, or we will have to resort to playing them within the internet player which may sacrifice some reliability in a live show.

  • Our standard video resolution output is 1920x1080, 29.97p. Any images or videos used in your event should be 1920x1080 pixels in resolution or higher for optimal quality. All media will be scaled up or down to this resolution if not.

  • Accepted media types: MOV, MP4, AVI, MKV, WMV, WEBM, ProRes — MP3, WAV, FLAC, AAC, M4A, AIFF, AIF, OGG, WMA — JPG, PNG, TIFF, BMP, GIF, HEIC, SVG, EPS — PDF, PPT, PPTX, KEY, Google Slides links — DOC, DOCX, XLS, XLSX, Google Docs links

    • Verify GIF animation use cases with us - may require format conversion or pre-production work

    • Verify SVG uses with us - may require format conversion or pre-production work

    • Keynotes will be converted to PPTX

    • Canva and Presi, or similar online presentation platforms, are not preferred and we strongly suggest either using a different presentation platform or converting these presentations before they get to us. If you absolutely must use a non-standard presentation method, please schedule this in advance with us and we will plan ahead and dedicate a machine to running the platform.

    • Check permissions on all Google Drive links!!